Hospital Policy on behavior & Complaint Home Hospital Policies Visitor Policy We at Sir H. N. Reliance Foundation Hospital and Research Centre, value patient- & family-centred care. Adequate facilities and arrangements have been made to ensure comfort of relatives and friends visiting the patient.ICU Visiting Timings: 11:00 am–01:00 pm & 05:00 pm–07:00 pmWard Visiting Timings: 05:00 pm–07:00 pmThe ICU clinical team will provide a daily clinical update to the registered attendant at a fixed time. Please coordinate with the ICU Co-ordinator.Visitor’s Lounges are available on all inpatient floors.Information Kiosks are located across throughout the hospital and providing information on hospital services, consultants, and directions.The Visitor’s Cafeteria, open 24×7 to all visitors, is located on the Ground Floor of the Heritage Building.Parking spaces are subject to availability and allotted on a first-come first-serve basis.To avoid disturbing other patients & families, please keep noise to a minimum.Visitor Lounges are for the use of multiple visitors; please be respectful of others while using these spaces.In the interest of patient's health, do refrain from visiting the patient, if you have an infectious disease, such as a cold or flu.We encourage frequent hand sanitising or washing to keep your family safe.Children under 12 years of age are not allowed to visit the patient.To help control infections, flowers and outside/home-cooked food are not permitted.Cell phones are prohibited in certain areas, such as the ICU and OT area.