Management Team

International Patient

Overview

At Sir H.N. Reliance Foundation Hospital, we believe that every patient, regardless of where they come from, deserves the highest standards of medical excellence and personalized attention. As one of India’s leading healthcare institutions, we have earned the trust of patients from all over the world, offering state-of-the-art facilities, cutting-edge medical technology, and a team of internationally recognized doctors and specialists.

Whether you are seeking advanced treatments for complex conditions or preventive care, our dedicated team is committed to providing tailored solutions that meet your unique health needs.

For international patients, we offer a holistic, patient-centric experience from the moment you inquire about our services. From visa assistance and travel arrangements to accommodation and language support, we ensure that every aspect of your visit is smooth and stress-free.

International Contact Number

Comprehensive Care for Global Patients

Sir H. N. Reliance Foundation Hospital and Research Centre offers comprehensive services for international patients seeking world-class healthcare in India. It is a 345-bed, multi-specialty tertiary care hospital in Mumbai, India, with the following thrust areas:

  • Cardiac Sciences
  • Gastroenterology & Hepatobiliary Sciences
  • Liver Transplant
  • Nephro-Urology
  • Neurosciences
  • Oncology
  • Orthopaedics
  • Spine
  • Woman & Child Health

The hospital has a medical mall with progressive diagnostic services, including laboratories, radiology & imaging, and nuclear medicine.

Why Choose Sir H. N. Reliance Foundation Hospital?

This technologically advanced institution for specialised medical treatment is designed according to international standards and the most stringent criteria in infrastructure, medical care, fire-safety norms, and environmental guidelines. Every element that is the part of this patient-centric hospital’s making, from the premises to the processes and professionals, contributes to the overriding principle: Respect for Life.

Hospital Highlights

01

State-of-the-Art Planning, Design, Architecture and Infrastructure

This hospital conforms to AIA design standards, ASHARE for HVAC, NFPA for Medical Gases, the American Disability Act, AERB for Radiation & Nuclear Medicine, and the Drug Controller of India for the Blood Bank.

02

Cutting-Edge Technology, Equipment, and Resources

The OT Complex is truly ‘modular’, built to manage infection, increase productivity, and adapt to future technology changes. Emergency Medical Services examines and treats patients all in one place. Imaging modalities reduce radiation doses. The CT scan is Asia’s first, and the world’s fifth. India’s first Pneumatic Tube system transports medicines and materials, while separate, parallel lines carry Bio-Medical Wastes.

03

High-Quality Care with No Differentiation in Service

Clinical care across the hospital is standardised, and transcends socio-economic status. We are Mumbai’s first hospital to offer self-contained rooms (toilets, showers, rest areas for relatives) to indigent and subsidised patients.

04

Scalable, Multi-Use In-Patient and Isolation Rooms

The In-Patient rooms are designed with the capability to convert to a single-room step-down ICU. Dedicated Isolation Rooms have been planned across in-patient floors to accommodate patients with special requirements.

05

Fully-Digitised, Instant Access to Patient Medical Records

The seamless integration of all our radiology equipment, HIS (Hospital Information Systems) and the PACS (Picture Archiving and Communication System) ensures real-time transfer of data and reports across hospital systems.

06

National and International Green Building Conformance

We harvest rainwater, re-use water for flushing after STP treatment, generate hot water from waste heat and use energy-saving devices. We are the first hospital to introduce mega AHUs. Sir H. N. Reliance Foundation Hospital is the largest LEED Gold rated Green Hospital in Mumbai.

International Patient Services

Preparing for Your Visit 

At Sir H. N. Reliance Foundation Hospital, patient well-being is the top priority. The hospital provides compassionate care and support to all international patients, ensuring a comfortable and stress-free international healthcare experience with its foreign patient coordination outreach.

Comprehensive services

The International Patient Services department at the hospital offers a range of tailored services for first-time visitors to India, including:

  • Pre-travel international medical consultation and appointments for global healthcare access
  • Assistance with travel arrangements for treatment, including flight booking and airport transfers
  • Translation services for medical and non-medical communication
  • Arrangements for special dietary requirements
  • Accommodation bookings for patients and their families
  • Visa assistance for medical care
  • Emergency and non-emergency care services including health packages for international patients
  • Financial counselling and cost estimates for medical treatments

Preparing for Your Visit 

What to Bring: Checklist of essential documents and personal items to bring for a smooth and comfortable stay.

  • All medical records and test results.
  • Insurance documents and policy information.
  • Prescription medications and any necessary medical equipment.
  • Comfortable clothing and personal hygiene items.
  • Travel documents (passport, visa, etc.)

Preparing for Your Visit 
Accommodation Options

The hospital recommends a range of hotels and guest houses within the proximity of the hospital, catering to different budgets and preferences.

Rates and Amenities

The options include:

  • Budget-friendly options: USD 18 per day, including breakfast and transportation to the hospital
  • Mid-range options: USD 30 per day, including breakfast and transportation to the hospital
  • Luxury options: USD 45 per day, including breakfast and transportation to the hospital

Please contact us at +919891904455 to get details about the accommodation options available.

Booking and Transportation

The hospital can assist with booking accommodations and arranging transportation to and from the hospital. Further details can be found at +919891904455.

Partnerships

The hospital has partnerships with travel agencies and tour operators to facilitate travel arrangements for international patients.

Travel Partners

In association with our travel partners, we provide a range of travel-related services including:

  • Flight booking and travel planning.
  • Hotel reservations and accommodation arrangements.
  • Transportation services to and from the hospital.
  • Local sightseeing and cultural experiences.

Preparing for Your Visit 

Upon your arrival in Mumbai, our dedicated team will greet you and assist with all arrangements, including airport transfers, accommodation bookings, and translation services to ensure a smooth transition into your healthcare journey.

Concierge and Language Services

  • Concierge Services: The hospital offers personalized concierge services to assist international patients with travel arrangements for treatment, accommodation, and other logistical needs.
  • Language Services: The hospital provides interpretation and translation services to facilitate communication between international patients and hospital staff. This includes:
  • Interpretation services: On-site interpretation services for patients who do not speak the local language.
  • Translation services: Written translation services for medical records, treatment plans, and other documents.

Preparing for Your Visit 

By providing the below-mentioned services, Sir H. N. Reliance Foundation Hospital aims to make the experience as seamless and comfortable as possible for international patients seeking medical care in India.

Currency Exchange: Guidance on exchanging currency and managing financial transactions during the visit:

  • Currency exchange rates and locations.
  • Credit card and ATM information.
  • Cash withdrawal limits and fees.

Travel Partners: In association with our travel partners, we provide a range of travel-related services including:

  • Flight booking and travel planning.
  • Hotel reservations and accommodation arrangements.
  • Transportation services to and from the hospital.
  • Local sightseeing and cultural experiences.

Preparing for Your Visit 

Sir H. N. Reliance Foundation Hospital and Research Centre understands the importance of post-treatment care. The overseas patient support team at Sir H. N. Reliance Foundation Hospital and Research Centre will assist you with follow-up arrangements, provide necessary medical records, and ensure you have the necessary guidance even after returning to your home country.

Visiting Mumbai

Information about the city, including local attractions and cultural experiences.

  • Popular tourist spots including Gateway of India, Marine Drive, Sanjay Gandhi National Park, and Jehangir Art Gallery among others.
  • Cultural events and festivals including Kala Ghoda Art Festival, Mumbai International Film Festival, and Global Citizen’s festival, among others.
  • Local cuisine and dining options including The Bombay Canteen, Izumi, and Seefah Restaurant, among others.

Patient Stories

Contact Us

For all International Medical Enquiries, kindly write at:

rfh.international@rfhospital.org
1-800-221-166/ 1800-8901111/ 022 35475757
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