Facilities & Amenities Home Patient & Visitors Facilities & Amenities Overview At Sir H. N. Reliance Foundation Hospital, we are committed to ensuring the comfort and convenience of both our patients and visitors by providing a wide range of world-class hospital amenities and facilities designed to enhance the overall experience during their stay. Food and beverage services Patient meal servicesOur hospital provides nutritious vegetarian and egg inclusive meal options under the supervision of culinary professionals in the most hygienic settings. Customised patient meals are provided as per the dietary requirements specified by the attending doctor and dietician.Meal schedule for patients:TitleTimingsBed Tea6:30 am to 7:00 amBreakfast8:00 am to 9:00 amSoup11:00 am to 12:00 pmLunch12:30 pm to 1:30 pmEvening Snack3:30 pm to 4:30 pmDinner7:30 pm to 8:30 pmMilk9:00 pm to 9:30 pmNote:Special diet plans are provided for patients undergoing dialysis, chemotherapy, and day care per the patient meal service schedule.Additional charges are applicable for extra food items ordered beyond the seven served meals and set menu. They will be served after the dietician's approval or as prescribed by the doctor. Please allow at least 45 minutes for additional Food and Beverage Services.Jain food options are available upon request.*Food and Beverage Services are available between 7 am and 10 pm only.Attendant meal servicesThe patient’s attendant is served the vegetarian meal options available on the hospital food menu during the scheduled meal hours only (upon request).Meal schedule for attendants:TitleTimingsBreakfast8:00 am to 9:30 amLunch12:30 pm to 2:30 pmDinner8:00 pm to 9:30 pmNote:Orders for attendants must be received at least 2 hours before the expected service time. Service requests will be accepted only till 8 pm.All attendant meals are additionally charged.Attendants may order individual meals or choose a daily package that includes breakfast, lunch, evening snack, and dinner.Orders for attendants during the scheduled patient meal service are not encouraged, as priority will be given to patient meals.Attendant meals are not permitted in the ICU, emergency, dialysis, chemotherapy, and ambulatory areas.Nurses will only facilitate the services for patients. Attendants are requested to place orders through Room Service on 5709 or 5700, or inform the Food and Beverages floor executive during rounds.They can also use our food ordering app via a QR code to place their order.For added convenience, the Visitor’s Cafeteria, located in lobby of the Heritage building, is open 24 hours a day.Visitor meal servicesVisitors are permitted to see patients only during designated visiting hours.The number of visitors in patient rooms is restricted to ensure patient comfort and protection from infection.For convenience, the visitors can pre-order a sandwich or one snack as available on the day’s menu on a chargeable basis. Please ensure the order is placed by 3 pm or at least 2 hours in advance.For more variety, you may visit the Visitor’s Cafeteria.Visitor’s Cafeteria: The visitor’s cafeteria, located on ground floor of the Heritage Building, is open 24x7 and offers a variety of vegetarian meal options. Value added services Hospital Concierge servicesPlease contact our 24/7 Concierge Services at +91 91375 26699The Concierge Service Desk will assist you in coordinating with your service provider.The services provided by the concierge desk are:Salon ServicesPaid Accommodation ServicesHotels/Pg/Lodges/Dharmashala/Apartment ServicesTransport/Vehicle ArrangementAir Charter/Ambulance/Air AmbulanceFuneral/Last Rites/Transportation of Mortal RemainsNote: The hospital does not have any official agreements with these service providers.The hospital will not be involved in/responsible for any financial transactions between the service provider and patient/relative(s).Patient comfort services:Patient Care Staff: Our nurses and patient care staff attend to all patient needs; however, if you require a dedicated staff member to stay with the patient during admission, please contact the patient experience executive on your floor for guidance. This service is available for an additional charge.Pillow Menu: We have a wide variety of comfortable pillows to make you feel at home. Please reach out to the housekeeping supervisor for requests.Housekeeping Services: Housekeeping services are available 24/7. The team will clean and sanitise your room daily as per schedule; however, if you need the room to be cleaned between the scheduled times, kindly press the call bell.Family Lounges: Lounges are available on all in-patient floors.ATM Services: An ATM is available on ground floor of the Tower Building and is accessible 24/7.Kids Zone: The hospital has two dedicated kids zones filled with toys and storybooks to keep children entertained while they wait for consultations or during their stay. Children can also relish our nutritious, mouth-watering, and child-friendly menu.Out Patient: Level 1, HeritageIn-Patient: Level 16, TowerKiosks: Kiosks are placed across the hospital, which provides information on hospital services, staff, and directions.Prayer Room Facility: The hospital offers a serene temple located in the lobby area, available for prayers during the following hours:Retail Pharmacy: A retail pharmacy is located on 1st Floor of the Tower Building, and is open on weekdays from 8 am to 9 pm and on Sundays from 9 am to 7 pm.Wi-Fi services: To use the free Wi-Fi services at RFH:Switch on Wi-Fi on your device and connect to the network named ‘RFH-GUEST-AUTO’.You will be directed to another page asking for your MRN ID. If an OTP is not generated, click on ‘Generate OTP’.Next, enter your MRN ID and mobile number, then wait for the OTP via SMS.You will then be redirected back to the original page where you need to re-enter your MRN ID and OTP, then click ‘Sign In’.Click ‘Accept’ and enjoy the free Wi-Fi.Stay connected and enjoy seamless internet access during your stay! Facility management guidelines The hospital is a ‘NO SMOKING’ zone.Photography/videography is prohibited.The windows are locked for your safety, do not attempt to open them.A hygienic environment is essential for your health; please help us maintain our standards.To ensure the comfort of our patients, we request you to please keep conversations at a low volume and your mobile phones on silent.We practice QUIET HOURS in the afternoon from 2:00 pm to 4:00 pm and at night from 10:00 pm to 6:00 am, when the patients are trying to sleep, which is essential for their speedy recovery.Please keep noise levels to a minimum to avoid inconvenience to other patients and relatives.Family Lounges are for the use of multiple visitors; please be respectful of others while using these spaces.Do not visit the patient when suffering from an infectious disease, such as a cold or flu. We encourage you to use hand sanitisers or wash your hands often to keep your family safe. We urge visitors to wear face masks. For further assistance, contact our clinical team.Children above 12 years are allowed; however, they must be in good health and supervised by an adult at all times.Cell phones are prohibited in some areas. For any queries regarding cell phone use, ask your nurse.Keep the toilets clean and dry. Throw used tissue/napkins in the waste bins provided.Use the dustbins for the disposal of any waste (as indicated on the bin)Pets are not allowed within hospital premises.Please inform the nurse on duty regarding any electrical faults with light switches, A/C, television, etc. or any plumbing problems with showers, flushes, etc. The nurse would assist you in resolving the issue.Please do not attempt to shift or repair any electrical item.Do not touch the bed head panel.Do not change the setting of the thermostat knobs.We take pride in serving you. Giving tips is prohibited.