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Outpatient Services

Overview

At Sir H. N. Reliance Foundation Hospital, our outpatient Services offer comprehensive care across a wide range of specialties to meet the healthcare needs of our patients. Whether you're scheduling a hospital appointment in Mumbai or seeking a consultation with one of our expert doctors, our streamlined outpatient registration process ensures ease and convenience. Patients can efficiently register for a medical appointment through our user-friendly system, making their outpatient visit as seamless as possible. We are committed to delivering quality healthcare in a compassionate and patient-centric environment.

Preparing for Your Visit 
Book Appointment

Hospital appointments can be scheduled for OPD consultation, executive health check-ups, and diagnostic services through any of the following options:

  • Through our website: www.rfhospital.org
  • Toll-Free No.: 1800-22-1166 / 1800-890-1111
  • At the Registration & Billing Desk in the hospital
  • Same day appointments can be scheduled at any kiosk situated at prominent locations across the hospital
  • Through the RFH app: Download our free mobile app from the Google Play Store (for Android users) & the App Store (for iOS users)
  • Through the RFH chatbot accessible on our website and WhatsApp at +91 8169639357
Patient registration

New patient registration is a one-time, free-of-charge process to avail our services. Please carry a valid photo ID (e.g., Aadhar/PAN/Driving License/Passport) for registration. Once registered, you will receive a Patient ID Card, with a unique identification number, allowing you to access your medical data anytime through our website portal.

*Use the patient ID card for all your future hospital bookings.

For online registration, please click here

Preparing for Your Visit 

We accept Cash, E-wallets, credit, and debit card payments for OPD consultation. Payments can also be done via the RFH mobile app.

Preparing for Your Visit 
  • Please report 15 minutes before your scheduled consultation time.
  • Ensure you carry all relevant medical records, including films/CDs for reference.
  • Prepare a list of your health concerns and queries. The doctor will address them and prescribe the next steps accordingly.
  • Please carry your current medications/prescriptions. If you are on multiple medications or under the care of multiple doctors, kindly inform the OPD Nurse.
Consultation services

Each specialty in the hospital has its own dedicated cluster of examination rooms, thoughtfully equipped with all requisite diagnostic services to minimise patient movement and discomfort.

Facilities available in the proximity of the OPD cluster are:

  • Radiology
  • Pathology
  • Sample Collection Room
  • Retail Pharmacy
  • Associated diagnostic services
  • Immunisation Room
  • Treatment Rooms for dressings and minor procedures
  • Wi-Fi services
  • Wheelchair facilities
  • Kids Play Room
  • Comfortable waiting lounges
  • On-call patient transport service

Please inform us if any special assistance you may require when booking your appointment.

Preparing for Your Visit 

You can conveniently book a Virtual Teleconsultation through the RFH app to consult your doctor remotely from the comfort of your home or any location:

  • Select a doctor by name or speciality.
  • Choose a suitable time and date for an audio/video call.
  • Complete your payment online.
  • Upload your existing health records through the RFH app.
  • Our team will confirm the appointment with a call and assist you (if required) a day prior to the appointment.
  • Please join the consultation 5 minutes prior to the appointment time on the RFH app. Ensure that you have good internet connectivity. Your doctor will join the session online.
  • You will receive a digital prescription on the app post consultation.

Please note that our video call platform adheres the highest standards of data security, ensuring confidentiality and safety of your medical records.

FAQs

  • Carry all relevant medical documents, including medical records and films/CDs, for reference.
  • Be prepared to describe your health complaints and queries clearly. The doctor will assist you with all your questions and prescribe the next steps accordingly.
  • Please carry all your current medications/prescriptions. In case you take multiple medications and/or are being treated by multiple doctors, kindly let the nurse in the OPD know.
  • Please carry a copy of a valid government ID proof (Aadhar, driving licence, passport, voter ID etc.)
  • Please display your appointment confirmation message at the security gate.

  • OPD registration is a one-time activity and is free of charge. The patient needs to carry his photo ID (e.g., Aadhar, PAN, Driving License, etc.) for the outpatient registration process.
  • You may also pre-register through our website, call centre, or kiosk. Please show the registration SMS to our executive at the Registration & Billing desk.
  • The Registration & Billing desks are located in the OPD cluster area on the 1st, 2nd, and 3rd floors of the Tower building and the 1st, 2nd, and 3rd floors of the Heritage building.
  • Registration for the first time is free of cost.
  • Consultation charges vary as per the tariff applicable.

You can schedule appointments for OPD consultation, executive health check-ups, and diagnostic services through one of the following ways:

  • By logging on to our website: www.rfhospital.org
  • By calling our toll-free number: 1800-22-1166/1800-890-1111
  • At the Registration & Billing desk in the hospital
  • At any kiosk situated at prominent locations across the hospital
  • By using the RFH App: Download our Free mobile app from the Google Play Store (for Android users) or the App Store (for iOS users)

Please call our toll-free number: 1800-22-1166 and inform us of any delays/cancellations; we do not charge any cancellation fees.

  • Our preferred payment methods include cash (up to Rs. 1,99,000) and/or E-wallets/credit cards/debit cards for OPD consultation.
  • Payments can also be made via the RFH Mobile App.

Parking is available on a first-come-first-serve basis.

  • The retail pharmacy is located on the 1st Floor of the Tower building.
  • Timings: Monday to Saturday, 8:00 am to 9:00 pm & Sundays, 9:00 am to 7:00 pm.

  • The visitors’ cafeteria is located on the ground floor of the Heritage building.
  • Our cafeteria offers a variety of vegetarian dishes.
  • The cafeteria is open 24×7; visitors are welcome.

  • The report dispatch department is located on the 1st floor of the Tower building.
  • OPD timings: Monday to Saturday, 8:30 am to 10:30 am and 3:30 pm to 7:00 pm & Sundays, 9:30 am to 6:00 pm.
  • Please carry your receipt(s) while collecting your reports.
  • Please collect your reports within 4 days of the test; uncollected reports will be couriered to your registered address.

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