Management Team

Laboratory

Overview

The Laboratory at the Sir H.N. Reliance Foundation Hospital is responsible for the analysis and interpretation of a variety of patient specimens, including blood, tissue, urine, and other body fluids. It offers a range of testing services (both specialised and routine), including blood tests, pathology services, molecular diagnostics, clinical microbiology, allergy testing, and advanced molecular biology and genetic testing. Medical technologists and technicians, histologists, cytologists, lab assistants, phlebotomists, chemists, microbiologists, and geneticists staff the Laboratory and ensure smooth, efficient, and accurate turn-around of the reports. The state-of-the art infrastructure and equipment further add to smoother running of the Department and patient comfort and satisfaction.

The Tower

Sample collection is done by trained phlebotomists. Home sample collection facilities are also available. The process from sample collection to report generation has been detailed below.

Register at the OPD counter if it is the first time that you are getting a test done at the Sir H.N. Repance Foundation Hospital.

Submit the doctor’s prescription for the test (or specify the test you want to undergo). The directory of laboratory services is available at the registration counter for your reference.

Once a test is registered with the hospital, test details and charges will be communicated and the invoice for the investigation would be generated and handed over.

Patients would then be directed to the appropriate sample collection room.

The phlebotomist would confirm the correct identity and investigation mentioned, in addition to the pre-collection requirements (e.g., fasting etc.).

Then, the phlebotomist would ensure that the barcodes are generated and the sample container is correctly labelled.

Following this, the phlebotomist would collect the samples in accordance with the standard operating protocol.

Blood and other samples would be transported to the Laboratory for processing.

Reports for the laboratory tests would be available as per the defined turn-around time (TAT) for each test (soft copies can be accessed from the RFH portal and hard copies can be collected from the hospital).

The Tower
  • We are committed to the environment and encourage you to reduce the use of papers. All patient reports are accessible on the RFH app and our website. We encourage you to use the soft copies of the reports available online.
  • Your reports will be emailed to you at your registered email ID.
  • If you need printed copies, they will be available at the Report Dispatch Counter on the 1st Floor of the Tower Building at the following times:
    • 8:30 am to 7:00 pm from Monday to Saturday
    • 9:00 am to 6:00 pm on Sundays and Holidays
  • All radiology images will be couriered to your registered home address within four days of the procedure.

Contact Us

Kapol Building (3rd floor)
OPD sample collection rooms: Tower Building (1st, 2nd, and 3rd floor); Heritage Building (2nd floor)
Operational hours: 7 am to 9 pm (only on weekdays)

FAQs

10‒12 hours of fasting is required for blood testing.

Yes, we use new needles for sample collection.

2 to 3 sips of water are allowed before blood collection.

Yes, you can take your regular medicine.

Yes, you can take your routine medicine during PP lunch.

Yes, you can take thyroid medicine before thyroid test.

Yes, you can take diabetes medication before blood sugar test.

TAT time or “turn-around time” is the time from the collection of sample(s) to the delivery of reports.

Yes, we do send reports by email. Reports are sent on registered email-ID.

Certain test results need to be analysed and correlated with the clinical history, hence clinical history is required.

Each and every blood tube and sample is barcoded with the patient’s name and a unique number, making it easy to accurately identify the sample.

No, there are no prerequisites in terms of food intake for food allergy tests.

Yes, we use new gloves for every patient.

No, as blood samples are transported under controlled temperature conditions, there are no temperature variations to negatively affect the blood samples during transport.

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